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Be responsible to people, not for them.
Your influence has limits. As a leader, your responsibilities include being present, honest, engaging in...
Most of what matters is found just past the edge of comfort.
Sometimes the wisest thing we can do is let our imperfections show, rather than editing ourselves to fit...
Are they really “Difficult” and “Stressful” situations?
The very same situation can feel overwhelming to you, yet seem manageable or even unimportant to a...
Dig Deeper…
Recently, during a leadership team meeting, one person bravely admitted, "I don't feel comfortable sharing...
Do the things you don’t want to do
DO THE DO'S YOU DON'T WANT TO DO.Though not inspiring or grandly motivational, I believe this...
Listening is more persuasive than talking
LISTENING IS MORE PERSUASIVE THAN TALKING People don't care how much you know until they know how much you...
Ask better questions
IF YOU WANT A BETTER ANSWER, ASK A BETTER QUESTION Is the significance of a question greater than that of an...
Silence holds the answers
SILENCE ISN'T EMPTY; IT'S FULL OF ANSWERS I believe silence is one of our most powerful yet underutilized...
Randomness keeps people engaged
RANDOMNESS KEEPS PEOPLE INTERESTED Think about how magic tricks and jokes captivate us with their element of...
Apologize Effectively
APOLOGIZE EFFECTIVELY, NOT EXCESSIVELY. Just as I was about to commence a workshop, an individual (senior...
Enforce Recovery
SUSTAINABLE HIGH PERFORMING TEAMS ENFORCE RECOVERYWe don't just work hard; we recover smart! We all...
Beyond Busy
GO BEYOND BUSYBreak the ice with depth. I recently observed a guest enter a room where they were welcomed by...