by Derek Percival | Jun 23, 2026 | Communication & Listening, Tips
Recently, during a leadership team meeting, one person bravely admitted, “I don’t feel comfortable sharing my thoughts in this group.” This was an incredibly powerful and admirable moment of honesty. Another leader responded in the best possible way:...
by Derek Percival | May 7, 2024 | Boundaries & Accountability, Tips
DO THE DO’S YOU DON’T WANT TO DO.Though not inspiring or grandly motivational, I believe this straightforward statement holds significant value. For years, I’ve advocated doing the unglamorous things. Here are my four reasons for choosing the...
by Derek Percival | May 6, 2024 | Communication & Listening, Tips
LISTENING IS MORE PERSUASIVE THAN TALKING People don’t care how much you know until they know how much you care. As counterintuitive as it may seem, listening is actually more persuasive than talking when it comes to influencing others. One explanation for why...
by Derek Percival | May 6, 2024 | Communication & Listening, Tips
IF YOU WANT A BETTER ANSWER, ASK A BETTER QUESTION Is the significance of a question greater than that of an answer? From my experience, many leaders are experts at answering but seem less skilled at asking thought-provoking questions. I firmly believe leaders and...
by Derek Percival | May 6, 2024 | Communication & Listening, Tips
SILENCE ISN’T EMPTY; IT’S FULL OF ANSWERS I believe silence is one of our most powerful yet underutilized skills. As leaders, mastering the art of creating and preserving this silent space is invaluable. It demonstrates patience, respect for others, and a...
