by Derek Percival | May 6, 2024 | Communication & Listening, Tips
IF YOU WANT A BETTER ANSWER, ASK A BETTER QUESTION Is the significance of a question greater than that of an answer? From my experience, many leaders are experts at answering but seem less skilled at asking thought-provoking questions. I firmly believe leaders and...
by Derek Percival | May 6, 2024 | Communication & Listening, Tips
SILENCE ISN’T EMPTY; IT’S FULL OF ANSWERS I believe silence is one of our most powerful yet underutilized skills. As leaders, mastering the art of creating and preserving this silent space is invaluable. It demonstrates patience, respect for others, and a...
by Derek Percival | May 6, 2024 | Leading People, Tips
RANDOMNESS KEEPS PEOPLE INTERESTED Think about how magic tricks and jokes captivate us with their element of surprise. Well, the good ones, that is! However, the delight swiftly fades away once the trick is revealed or the joke is explained. The same principle applies...
by Derek Percival | May 6, 2024 | Communication & Listening, Tips
APOLOGIZE EFFECTIVELY, NOT EXCESSIVELY. Just as I was about to commence a workshop, an individual (senior leader) entered the room, instantly capturing everyone’s attention. They proceeded to express their apologies, uttering the word “sorry” a total...
by Derek Percival | May 6, 2024 | Energy & Wellbeing, Tips
SUSTAINABLE HIGH PERFORMING TEAMS ENFORCE RECOVERYWe don’t just work hard; we recover smart! We all recognise the significance of taking breaks and rejuvenating ourselves, both personally and professionally. Nowadays, most organisations fully embrace this...
by Derek Percival | May 6, 2024 | Energy & Wellbeing, Tips
GO BEYOND BUSYBreak the ice with depth. I recently observed a guest enter a room where they were welcomed by a group of people in a casual environment. I noticed the first six people all asked the same question as the guest slowly moved around the room: “Are you...
