DO THE DO'S YOU DON'T WANT TO DO.Though not inspiring or grandly motivational, I believe this straightforward statement holds significant value. For years, I've advocated doing the unglamorous things. Here are my four reasons for choosing the discomfort and doing what...

LISTENING IS MORE PERSUASIVE THAN TALKING People don't care how much you know until they know how much you care. As counterintuitive as it may seem, listening is actually more persuasive than talking when it comes to influencing others. One explanation for why...

IF YOU WANT A BETTER ANSWER, ASK A BETTER QUESTION Is the significance of a question greater than that of an answer? From my experience, many leaders are experts at answering but seem less skilled at asking thought-provoking questions. I firmly believe leaders and...

SILENCE ISN'T EMPTY; IT'S FULL OF ANSWERS I believe silence is one of our most powerful yet underutilized skills. As leaders, mastering the art of creating and preserving this silent space is invaluable. It demonstrates patience, respect for others, and a readiness to...

RANDOMNESS KEEPS PEOPLE INTERESTED Think about how magic tricks and jokes captivate us with their element of surprise. Well, the good ones, that is! However, the delight swiftly fades away once the trick is revealed or the joke is explained. The same principle applies...

APOLOGIZE EFFECTIVELY, NOT EXCESSIVELY. Just as I was about to commence a workshop, an individual (senior leader) entered the room, instantly capturing everyone's attention. They proceeded to express their apologies, uttering the word "sorry" a total of six times...

SUSTAINABLE HIGH PERFORMING TEAMS ENFORCE RECOVERYWe don't just work hard; we recover smart! We all recognise the significance of taking breaks and rejuvenating ourselves, both personally and professionally. Nowadays, most organisations fully embrace this necessity....

GO BEYOND BUSYBreak the ice with depth. I recently observed a guest enter a room where they were welcomed by a group of people in a casual environment. I noticed the first six people all asked the same question as the guest slowly moved around the room: "Are you...

Without question, everyone has sh*t going on in their lives that requires our consideration. Despite this, we all still have jobs to do, so remember that asserting your professional boundaries and fulfilling your responsibilities is necessary, expected and...

ARE YOU REALLY OR JUST PRETENDING? As I see it, authentic leadership is measured by how much you deceive yourself and, therefore, others. Recently, I observed a leader confidently proclaiming their 'authentic leadership' prowess to a group of leaders. However, from my...