i2i specializes in five (5) impact workshops tackling our clients’ most persistent obstacles.
- Effective Communication
- Difficult Conversations
- Mindful Observations (tactical empathy)
- Intergenerational Synergy
- Presenting with Passion
Instead of a typical listen-and-forget training routine, our goal is to bring true understanding. We want the insights gained from each session to stay with you for years, along with the actions taken afterwards that will benefit both individual and team growth.
Our programs are infused with practical experience and guided by pragmatism. We carefully craft our offerings to uncover opportunities that empower individuals with the freedom to choose the most suitable paths to progress.
Effective Communication
LISTENING IS MORE PERSUASIVE THAN TALKING
People don’t care how much you know until they know how much you care.
As counterintuitive as it may seem, listening is actually more persuasive than talking when it comes to influencing others. When it comes to effective communication, several important components need to be addressed:
- Active Listening
- Body Language
- Being Cognizant of Cultural Differences
- Using Appropriate Language
- Being Empathetic
- Being Honest While Still Being Tactful
- Asking Questions Before Giving Advice
- Respecting the Opinions of Others
- Creating a Safe Environment for Open Dialogue
This format organizes the key elements into easily digestible points, emphasizing each aspect of effective communication and interpersonal interaction.
Developing a hyperawareness of these components helps ensure effective communication in any situation.
Our unique workshop, ‘Knock Knock Who’s There?’, is designed to help participants gain a deeper understanding of various communication preferences and styles, empowering them with the knowledge needed for successful interactions in any situation.
This fun and interactive session blends DISC personality traits, emotional intelligence tactics, and people motivators for an unforgettable learning experience. Guaranteed to entertain even the most stubborn participants!
It is engaging, totally NON THREATENING, and lots of fun.
Impactful Conversations
It’s a fact of life: Important conversations are simply unavoidable. Whether it be with peers, colleagues, customers or clients, we all experience tough conversations on occasion and knowing how to approach them in the most effective way is vital for respected relationships, both professionally and personally.
Mastering important conversations does not mean shying away but instead approaching them with a well-thought-out plan. While these discussions may be challenging, With the right strategies and techniques, we can improve our ability to foster constructive dialogue to navigate any conversation with ease and grace. No matter what the challenge, a wise strategy helps to keep everyone’s emotions in balance.
Prior to looking outward, let’s look inward. What would most people say when asked, “What’s it like to have a conversation with you?”
Interacting with others can be a tricky process – we are quick to identify where the conversation goes wrong, yet overlook how our own actions may have contributed. Developing the ability to self-reflect is an essential factor for building effective and meaningful conversations.
Seven (7) ways to make your conversations (difficult or not) more impactful.
- Be aware of your Natural Default Setting.
- Observe and follow the structure.
- Create and Preserve the Space.
- Be Present and Pay Attention.
- Listen to understand, not respond.
- It’s not a competition.
- Your insight matters.
If you value the relationship, don’t delay difficult conversations as this will only multiply the situation. Have them promptly and with respect.
Conflict delayed is conflict multiplied.
Mindful Observation
Do you see things as they are or how you want to see them?
Without question one of the most unique sessions you can do. Mindful Observation begins from a place of self-acceptance. It involves nonjudgmental observation of your surroundings, sensations, and thoughts. It’s the ability to pay attention to all the available information in a given moment (i.e. thoughts, feelings, and behaviours). If this sounds obvious, consider that compared to untrained individuals. Leaders who develop their mindful observation skills make better decisions and respond to issues quicker than those less aware. Like impartial spectators, they quickly consider all the facts and avoid jumping to conclusions.
It is terrific what transpires (personally and professionally) when we ask ourselves three simple questions.
- What are you looking for?
- Where are you looking from?
- How is it being presented to you?
Taking an honest look at our perspective on life through this interactive experience; provides us with the opportunity to gain invaluable insights that could revolutionize how we lead ourselves and others.
Intergenerational Synergy
Don’t overcomplicate it!
The objective is to achieve genuine respect for all ages, levels of experience and backgrounds within the workplace.
We see what we look for; if we look for differences that drive wedges between us, we’ll quickly find them. If we look for differences that connect us and make us better, we’ll find them, too. The question is, what are you looking for and promoting?
Generational differences always exist and present challenges and opportunities among people in the workplace. As challenging as they may be for some, diversity can deliver tremendous benefits to work engagement and overall performance.
By joining forces between youth and seasoned professionals, organizations can create an innovative environment that amplifies the impact of each individual’s contribution. Such intergenerational collaboration leads to a cumulative result far more significant than what could be achieved apart.
Intergenerational differences are not a competition in which one side must inevitably lose. Instead, it is essential to foster an attitude of mutual understanding and respect between the generations for true collaboration. By breaking down barriers and avoiding zero-sum thinking, intergenerational harmony can be achieved with rewarding results for all involved parties.
Presenting with Passion
Most people prefer to visit the dentist before speaking publicly.
Public speaking can seem like an insurmountable task. However, effective presentation skills are incredibly valuable when it comes to leading a team, delivering presentations or speaking to a group of friends.
When we look at our expectations and beliefs, we can maximise our natural anxieties to our benefit; after all, staying true to ourselves is critical because people can smell inauthenticity a mile away!
That’s why mastering ‘the 6 passion points’ with a hands-on workshop will help unleash your unique style and ensure any audience notices you for being authentically passionate.
To help sharpen your skills, we ask you to do three things: Listen to yourself using audio only, watch yourself with no audio, and then combine the two.
So dare yourself to step up on stage – because when done right, there’s nothing more powerful than captivating people through words. You may even feel proud of yourself afterwards!
