APOLOGIZE EFFECTIVELY, NOT EXCESSIVELY.
Just as I was about to commence a workshop, an individual (senior leader) entered the room, instantly capturing everyone’s attention. They proceeded to express their apologies, uttering the word “sorry” a total of six times while also providing additional explanations to clarify their lateness.
I couldn’t help but interject and say, “Welcome, and do you know you said ‘sorry’ six times within approximately 90 seconds?” Their response was, “ππ‘, π¬π¨π«π«π², π ππ₯π°ππ²π¬ π¬ππ² π¬π¨π«π«π²!” Other people joined in and confirmed with some laughter, “Yes, you certainly do!”
Apologizing excessively can erode your confidence and credibility, compromising your assertiveness and how others may perceive you.
If you find yourself overusing the word ‘sorry, ‘ try using “pardon me” when accidentally bumping into someone or not hearing what they say. Similarly, when maneuvering through a crowd or passing by someone, saying “excuse me” can be a more suitable option than always apologizing. This slight shift in language projects a more self-assured image while still demonstrating respect and thoughtfulness towards others.
Remember, it’s not about eliminating apologies but using them judiciously to maintain their sincerity and impact.Β Stand tall in your communication; your words matter.